Dealing with a waste toner full error on your Canon IR printer can be frustrating, especially when you’re in the middle of an important print job. However, there are a few simple tricks you can try to reset the error and get your printer working again. One of the most common causes of a waste toner full error is a buildup of toner dust in the waste toner container. Over time, this dust can accumulate and cause the sensor to think that the container is full, even when it’s not.
To clean the waste toner container, you will need to open the front cover of your printer and locate the waste toner container. It is usually located on the right-hand side of the printer, behind the toner cartridges. Once you have located the waste toner container, pull it out of the printer and shake it gently to remove any excess toner dust. You can also use a vacuum cleaner to remove any dust that may be stuck to the container. Once you have cleaned the waste toner container, replace it in the printer and close the front cover.
Identifying the Toner Cartridge Issue
To determine if the toner cartridge is the source of the “Waste Toner Full” error, follow these comprehensive steps:
1. Inspect the Toner Cartridge Chip
Locate the toner cartridge chip, typically found on the side of the cartridge. Check for any visible damage, dirt, or debris that may prevent proper communication between the cartridge and the printer. If any abnormalities are observed, gently clean the chip with a soft cloth or cotton swab to remove any potential obstructions.
2. Examine the Toner Powder Level and Waste Toner Container
| Item | Description |
|---|---|
| Toner Powder Level | Open the printer’s front panel and check the toner level. If the toner is significantly low or completely empty, replace the toner cartridge. |
| Waste Toner Container | Locate the waste toner container within the printer. Inspect it for any tears, cracks, or overfilling. If any damage or excessive waste toner is present, it may need to be replaced. |
3. Check for Foreign Objects
Thoroughly inspect the toner cartridge and its surrounding area for any foreign objects such as paper clips, staples, or other debris. These objects can interfere with the cartridge’s operation and trigger the “Waste Toner Full” error. Remove any foreign objects that may obstruct the toner flow or cartridge movement.
Resetting the Toner Counter Manually
Manual resetting of the toner counter involves a series of steps that require specific timing and precision. Here’s a detailed guide to performing a manual toner counter reset on a Canon IR printer:
Step 1: Open the Front Cover
When the toner level warning message appears on the printer’s display, open the printer’s front cover.
Step 2: Press and Hold the Stop Button
Locate the “Stop” button on the printer’s control panel. Press and hold it for approximately 10 seconds. The toner cartridge carrier will shift to the center position.
Step 3: Repeatedly Press the Reset Button
While continuing to hold down the “Stop” button, repeatedly press the “Reset” button five times in quick succession. The timing between each press should be precise, approximately 0.5 seconds apart. Do not release the “Stop” button until after the fifth press of the “Reset” button.
Step 4: Release the Stop Button
Once you have repeatedly pressed the “Reset” button five times, release the “Stop” button. The toner cartridge carrier will return to its original position.
Step 5: Close the Front Cover
Close the printer’s front cover to complete the manual toner counter reset.
| Reset Sequence | |
|---|---|
| 1. Open front cover | (Toner warning message appears) |
| 2. Press and hold stop button | (10 seconds) |
| 3. Press reset button 5 times | (0.5 second intervals) |
| 4. Release stop button | (Cartridge carrier returns) |
| 5. Close front cover | (Reset complete) |
Replacing the Waste Toner Cartridge
The waste toner cartridge collects the excess toner produced during the printing process. When the cartridge is full, your printer will display a “Waste Toner Full” error message. To clear the message and continue printing, you will need to replace the waste toner cartridge.
Tools and Materials
- New waste toner cartridge
- Screwdriver (optional)
Step-by-Step Instructions
- Power down the printer and unplug it from the power source.
- Open the front cover. The cover is typically located on the right side of the printer.
- Locate the waste toner cartridge. It is usually a small, rectangular box located at the bottom of the printer.
- Remove the old cartridge. Grasp the handle on the cartridge and pull it straight out. Be careful not to spill any toner.
If the handle is not easily accessible, you may need to use a screwdriver to pry it open.
- Insert the new cartridge. Align the cartridge with the slot and push it firmly into place.
- Close the front cover and plug the printer back in.
- Power on the printer. The error message should now be cleared.
Checking the Fuser Unit
The fuser unit is a critical component of the Canon IR printer, responsible for fusing the toner particles onto the paper. If the fuser unit is not functioning correctly, it can lead to the “Waste Toner Full” error.
To check the fuser unit, follow these steps:
- Turn off the printer and unplug it from the power outlet.
- Open the printer’s front cover.
- Locate the fuser unit, which is usually located at the back of the printer.
- Inspect the fuser unit for any visible damage or debris.
- If there is any damage or debris, carefully clean the fuser unit using a soft cloth or brush. Avoid using harsh chemicals or abrasive materials.
- Once the fuser unit is clean, reinsert it into the printer and close the front cover.
- Plug the printer back into the power outlet and turn it on.
If the “Waste Toner Full” error persists after cleaning the fuser unit, it may be necessary to replace the unit.
| Symptom | Possible Cause | Solution |
|---|---|---|
| Fuser unit is damaged or excessively worn | Frequent use or overprinting | Replace the fuser unit |
| Foreign objects or toner buildup on the fuser unit | Improper paper handling or excessive toner usage | Clean the fuser unit carefully |
| Electrical malfunction within the fuser unit | Power surges or internal component failure | Contact a qualified technician for repair |
Resolving Sensor Malfunctions
Sensor malfunctions can trigger false “Waste Toner Full” errors. Here are some steps to address these issues:
1. Inspect Sensor Lens
Examine the sensor lens for any debris or blockages. Use a soft brush or compressed air to clean the lens gently.
2. Check Sensor Position
Ensure that the sensor is correctly positioned and aligned. Consult the manufacturer’s manual for specific instructions.
3. Clean Sensor Contacts
Use a soft cloth or cotton swab to gently wipe the sensor contacts. Avoid using harsh chemicals or excessive force.
4. Check Sensor Connections
Inspect the wiring and connections for loose or damaged wires. Ensure that the connections are secure.
5. Reset Sensor
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6. Replace Sensor Module
If the above steps do not resolve the issue, consider replacing the sensor module. This typically requires professional repair or contacting the manufacturer’s support.
Sensor Replacement Considerations:
| Consideration | Action |
|---|---|
| Correct Sensor Model | Obtain the correct sensor module replacement for your printer model. |
| Proper Installation | Refer to the manufacturer’s instructions or consult a qualified technician to ensure proper installation. |
| Genuine Parts | Use original or genuine replacement parts to avoid compatibility issues and ensure longevity. |
| Calibration | Some sensors may require calibration after replacement. Follow the manufacturer’s recommendations. |
Cleaning Toner Components
To restore optimal functionality to your Canon IR printer, it is essential to perform a thorough cleaning of its toner components. This comprehensive guide will provide step-by-step instructions on how to effectively clean the toner cartridge, waste toner container, and other related components.
Step 1: Safety Precautions
Before commencing the cleaning process, ensure that the printer is turned off and disconnected from any power source. Wear gloves to protect your hands from toner powder.
Step 2: Removing the Toner Cartridge
Locate the toner cartridge and gently lift it out of the printer. Avoid touching the green roller to prevent damage.
Step 3: Cleaning the Toner Cartridge
Use a soft, dry cloth or cotton swab to gently brush away any loose toner powder from the exterior of the toner cartridge. Avoid using compressed air or vacuum cleaners, as this can damage the cartridge.
Step 4: Inspecting the Imaging Unit
Remove the imaging unit from the printer. Inspect it carefully for any signs of damage or debris. If necessary, use a lint-free cloth to gently clean the surface of the imaging unit.
Step 5: Cleaning the Waste Toner Container
Locate the waste toner container and carefully remove it from the printer. Empty the contents into a designated waste receptacle. Use a damp cloth to clean the interior of the waste toner container.
Step 6: Cleaning the Feed Rollers
Gently lift the feed rollers and clean them using a soft cloth. Ensure that all paper scraps or debris are removed.
Step 7: Cleaning the Sensor and Gear Assembly
Use a clean cotton swab or soft brush to carefully remove any dust or debris from the sensor and gear assembly. This step requires meticulous attention to detail.
| Component | Cleaning Method |
|---|---|
| Toner Cartridge | Dry cloth or cotton swab |
| Imaging Unit | Lint-free cloth |
| Waste Toner Container | Damp cloth |
| Feed Rollers | Soft cloth |
| Sensor and Gear Assembly | Cotton swab or soft brush |
Updating Firmware
If the toner full error persists, you can try updating the printer’s firmware. This can often address bugs or issues that may have caused the error to occur. To update the firmware:
- Download the latest firmware for your printer model from Canon’s official website.
- Extract the firmware file to a USB drive.
- Turn on the printer and insert the USB drive into the designated port.
- Navigate to the printer’s menu and select the “Update Firmware” or “Maintenance” option.
- Locate the firmware file on the USB drive and select it for installation.
- Follow the on-screen instructions to complete the update process.
- Once the update is finished, restart the printer.
- Check if the toner full error has been resolved.
Additional Troubleshooting Tips
If updating the firmware does not resolve the error, you can try the following additional troubleshooting tips:
- Check the toner cartridge for any damage or debris.
- Replace the toner cartridge with a new one.
- Clean the waste toner container and sensor.
- Reset the printer’s NVRAM.
- Contact Canon support for further assistance.
Possible Causes of Waste Toner Full Error
The waste toner full error can be caused by various factors, including:
| Cause | Action |
|---|---|
| Faulty waste toner sensor | Clean or replace the sensor |
| Clogged waste toner chute | Clean the chute |
| Leaking toner cartridge | Replace the toner cartridge |
| Firmware bug | Update the firmware |
Contacting Technical Support
If you are unable to resolve the “Waste Toner Full” error on your Canon IR using the methods described above, you may need to contact technical support. Here is a detailed guide on how to do so:
1. Identify Your Model Number
Locate the model number of your Canon IR printer. It is usually found on a label on the back or bottom of the machine.
2. Gather Error Codes
If you have any error codes displayed on your printer, take note of them before calling technical support.
3. Prepare Your Information
Have the following information ready before contacting technical support:
- Model number
- Error codes (if applicable)
- Description of the issue
- Troubleshooting steps you have already tried
4. Contact Canon Support
You can contact Canon technical support through the following channels:
- Phone: Refer to the Canon website for contact information specific to your region.
- Online chat: Visit the Canon website and click on the “Support” tab to access live chat.
5. Describe Your Issue
Explain the “Waste Toner Full” error to the technical support representative. Provide the model number, error codes (if applicable), and any other relevant information.
6. Follow Instructions
The technical support representative may provide instructions on how to troubleshoot the issue further. Follow their instructions carefully.
7. Request Assistance
If you are unable to resolve the issue over the phone or online, request a technician visit. They will be able to diagnose and repair the problem on-site.
8. Contact a Third-Party Technician
If you are not able to resolve the issue with Canon technical support, you can consider contacting a third-party technician. However, this may incur additional costs.
9. Extended Warranty
If your Canon IR printer is under an extended warranty, you may be able to receive free technical support and repairs. Check your warranty documentation for details on coverage and terms.
Preventing Future Waste Toner Errors
To prevent future waste toner errors, it’s important to implement proactive measures:
- Regularly clean the copier: Accumulation of dust and debris can contribute to waste toner errors. Clean the copier regularly, including the waste toner container, to remove any debris that may interfere with its operation.
- Use high-quality toner: Low-quality or counterfeit toner can contain impurities that can clog the copier and cause waste toner errors. Stick to genuine or high-quality compatible toner to ensure optimal performance.
- Replace toner cartridges promptly: When toner cartridges reach the end of their lifespan, the waste toner container will fill up. Replace toner cartridges as soon as possible to avoid overflows and errors.
- Empty the waste toner container regularly: Empty the waste toner container before it becomes completely full. A full waste toner container can lead to errors and damage to the copier.
- Check the copier regularly for any signs of damage: Regular inspections can help you identify any potential issues, such as leaks or damage to the waste toner system. Promptly address any issues to prevent future errors.
- Train users on proper copier usage: Educate users on the importance of proper copier usage, including avoiding overfilling or incorrect loading of toner cartridges.
- Use a toner saver mode: If available, enable the toner saver mode on the copier. This mode reduces toner usage, which can help extend the life of toner cartridges and potentially reduce waste toner accumulation.
- Consider a maintenance contract: A maintenance contract with a qualified technician can provide regular cleaning and maintenance, which can help prevent waste toner errors and other issues.
- Keep the copier in a clean and well-ventilated environment: Dust and debris can accumulate in the copier, contributing to waste toner errors. Ensure the copier is placed in a clean and well-ventilated area to minimize exposure to airborne contaminants.
- Monitor copier usage: Track the number of copies made and the frequency of toner cartridge replacements. This data can help you identify any unusual trends that may indicate a potential waste toner issue.
- Reset the waste toner counter: Some Canon IR copiers have a waste toner counter that needs to be reset after the waste toner container is emptied. Refer to the user manual for specific instructions on how to reset the counter.
- Replace the toner waste drive motor: In some cases, a faulty waste toner drive motor can cause waste toner errors. If you have ruled out other possible causes, consider replacing the waste toner drive motor to resolve the issue.
- Turn off the printer and unplug it from the power outlet.
- Open the front cover of the printer and remove the waste toner container.
- Empty the waste toner container and then reinstall it in the printer.
- Close the front cover of the printer and plug it back into the power outlet.
- Turn on the printer and wait for it to initialize.
- The “Waste Toner Full” error should now be cleared.
How to Trick Waste Toner Full Error on Canon iR
If your Canon iR printer is displaying a “Waste Toner Full” error, it means that the waste toner container is full and needs to be replaced. However, you can trick the printer into thinking that the waste toner container is not full by following these steps:
People Also Ask
How do I know if my waste toner container is full?
When your waste toner container is full, the printer will display a “Waste Toner Full” error message. You can also check the status of the waste toner container by going to the printer’s settings menu.
How often should I replace my waste toner container?
The frequency with which you need to replace your waste toner container will depend on how much you use the printer. However, as a general rule of thumb, you should replace the waste toner container every 3-6 months.
Can I reset the waste toner counter on my Canon iR printer?
Yes, you can reset the waste toner counter on your Canon iR printer. However, this is not recommended, as it can damage the printer. If you do choose to reset the waste toner counter, be sure to follow the instructions carefully.
